Before I start, let me just say that I am neither a computer idiot or an Einstein. I'm somewhere in between.
I am working on a PDF project that I am hoping I can publish online. I've never done this before, but I'm always, for the most part, willing to take on a challenge. I found "instructions" about how to do this. I felt great when a message popped up telling me my file would be converted in approximately 10 hours. I was a little surprised at the length of time, but figured they must have a lot of jobs. An hour into it, I received a message that my job had timed out. Now what? No instructions telling me it was still queued, or to resubmit, nothing. So, I checked the FAQs and, you guessed it, nothing that answered my question. I hate to admit it, but I abandoned ship. It was a trial offer so at least I wasn't out anything, except my time.
I started to look for a plan B. I found another option and submitted my file, but when the process was complete, I couldn't find the file. No message telling me where to look, etc. so I assumed it probably didn't process. I went back and tried it again, but this time, I got a message telling me "the service is temporarily out of order while it is checking your sign on credentials". My only options were to go back or to cancel. I went back, but the same thing happened, so I canceled.
Well, lo and behold, this morning I received an e-mail from my very first submission; the one that timed out. It was ready for pick-up!! (10 hours took only 3+ days!). I "picked it up" and the good news is, it is my file. Tonight, when I have more time, I will see if it will do what I think it should.
Stay tuned.
I am working on a PDF project that I am hoping I can publish online. I've never done this before, but I'm always, for the most part, willing to take on a challenge. I found "instructions" about how to do this. I felt great when a message popped up telling me my file would be converted in approximately 10 hours. I was a little surprised at the length of time, but figured they must have a lot of jobs. An hour into it, I received a message that my job had timed out. Now what? No instructions telling me it was still queued, or to resubmit, nothing. So, I checked the FAQs and, you guessed it, nothing that answered my question. I hate to admit it, but I abandoned ship. It was a trial offer so at least I wasn't out anything, except my time.
I started to look for a plan B. I found another option and submitted my file, but when the process was complete, I couldn't find the file. No message telling me where to look, etc. so I assumed it probably didn't process. I went back and tried it again, but this time, I got a message telling me "the service is temporarily out of order while it is checking your sign on credentials". My only options were to go back or to cancel. I went back, but the same thing happened, so I canceled.
Well, lo and behold, this morning I received an e-mail from my very first submission; the one that timed out. It was ready for pick-up!! (10 hours took only 3+ days!). I "picked it up" and the good news is, it is my file. Tonight, when I have more time, I will see if it will do what I think it should.
Stay tuned.
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